This location seems to have a team of skilled doctors and physical therapists, including Dr. Hanff and Dr. Cook, who have received numerous positive reviews for their expertise and care. The physical therapy team, led by therapists like Joe, Vandana, and Kimberly, has also been praised for their knowledge, friendliness, and dedication to helping patients recover.
Many patients have reported excellent experiences with the office staff, including the front desk team, nurses, and assistants, who are described as friendly, courteous, and professional.
However, there is one negative review that stands out, citing a lack of empathy and communication from the operations manager. Additionally, some patients have reported issues with aftercare and pain management.
Despite these issues, the majority of patients have reported positive experiences and have praised the doctors, physical therapists, and staff for their care and compassion.
Overall, this location seems to have a strong reputation for quality care, but there may be some areas for improvement in terms of aftercare and communication.