Florida Insurance Center, located in Plant City, Florida, provides a wide range of insurance services, including personal, business, life, and health insurance. The agency has a highly professional staff that is knowledgeable and helpful, providing excellent customer service. Clients appreciate the agency's prompt responses to their needs and the competitive rates offered. The agency also offers additional services such as safety training, HR services, and HR handbooks. However, there have been some issues with customer service, with a few clients reporting unprofessional behavior from certain agents. One client had a particularly bad experience with an agent who was threatening and uncooperative. The agency's accessibility features are a plus, with a wheelchair-accessible parking lot and entrance. Overall, the agency has a strong reputation for quality and pricing, but could improve in terms of innovativeness and customer service.