Tampa Bay
Florida Home Health
77.10
77.10
Overview
At Grace Hospice, we tailor healthcare to ensure the best journey possible. Learn about our unique care solutions.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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Grace Hospice is a medical facility that offers a range of healthcare services, including home health care. The staff is described as compassionate and caring, with some clients expressing their gratitude for the services they received. The facility is wheelchair accessible and has a 24/7 care team.However, there are some concerns raised by clients about the quality of care, particularly with regards to speech therapy and the treatment of patients by office personnel. One client reported a disturbing situation where a patient was not provided with adequate care, resulting in a range of problems, including bugs, poor hygiene, and financial issues.The working hours of the facility are consistent, with a standard schedule from Monday to Friday. The facility's phone number and website are easily accessible, making it easy for clients to get in touch with them.One of the major issues is the inconsistent quality of care provided by the facility. While some clients have had positive experiences, others have reported subpar care, particularly in certain areas such as speech therapy. It is essential for the facility to address these concerns and ensure that all clients receive the high-quality care they deserve.The facility's commitment to innovation and improvement is evident in their willingness to listen to client feedback and take corrective action. However, this effort could be more effective if they prioritized client satisfaction and took a more proactive approach to addressing concerns.
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