Tampa Bay
Florida Heart & Vascular Specialists
Clinic
41.17
41.17
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Photos & videos
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This medical clinic, located at Building 3647 on Innovation Drive in Lakeland City, has shown some promising features, such as being wheelchair accessible with a parking lot and entrance, which makes it easier for patients with mobility issues to access the clinic. The clinic also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, making it convenient for patients to pay for their services. However, the overall experience seems to be marred by a few issues. One of the major concerns is the clinic's lack of flexibility when it comes to scheduling appointments, as seen in a recent incident where a doctor refused to conduct a phone or online appointment with a patient due to their age and dementia. This inflexibility can be frustrating for patients who have mobility issues or busy schedules. Another issue is the perceived lack of quality care, as evidenced by a recent incident where a patient with dementia was not even listened to or attended to properly by the doctor. The patient's concerns and needs were not taken seriously, and the doctor seemed dismissive of their situation. It's worth noting that the clinic has a co-branding relationship with Florida Heart & Vascular Specialists, which may indicate a level of expertise in cardiovascular care. However, this does not necessarily translate to a high level of overall quality or patient satisfaction. In terms of innovativeness, the clinic's acceptance of NFC mobile payments is a step in the right direction, but it's not clear how the clinic is using technology to improve patient care or experiences. The clinic's high pricing score is likely due to its association with a specialist's office, but this does not necessarily mean that patients are getting the best value for their money.
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