This business location has impressive overall ratings, with an average score of 4.9 out of 5. The quality of service and pricing are both exceptional, with a perfect 5.0 score. The innovativeness of the business is also very high, with a score of 4.9. The business has a great reputation, with clients praising the professionalism, kindness, and knowledge of the staff, including Dr. Spector. Many clients have reported having a great experience, feeling comfortable and well-cared for during their visits. Some have even mentioned that the staff went above and beyond to accommodate their needs. However, there is one negative review that stands out. A client reported having a poor experience with the receptionist, who they felt was unhelpful and made them feel belittled. This review highlights the importance of customer service and the need for businesses to have systems in place to handle issues promptly and professionally. Overall, this business location seems to excel in many areas, including quality, pricing, and innovativeness. However, it's essential to address customer service issues promptly to maintain a high level of customer satisfaction.