The staff and doctors at Florida E.N.T. & Allergy are highly professional and friendly. They provide a clean and organized environment, and the waiting time is usually minimal. Dr. Poynter and Dr. Musy are highly recommended for their expertise and bedside manner. The office is well-equipped and has a modern facility. However, there have been some complaints about the billing practices and the communication with the staff. One patient reported being forced to pay for a procedure before it was performed, while another patient experienced a long wait time and felt rushed during the appointment. Overall, Florida E.N.T. & Allergy seems to be a reliable choice for ENT care, but some improvements are needed in the billing and communication departments.