Florida Dreams Realty of AMI, Inc. is a well-established vacation home rental agency located on Anna Maria Island. They offer a wide range of properties, from cozy cottages to spacious villas, all equipped with modern amenities and stunning ocean views. The agency's staff is highly professional and knowledgeable, providing excellent customer service and ensuring that every guest has a memorable experience.The agency's website is user-friendly and easy to navigate, making it simple to find and book the perfect property. They offer a variety of payment options, including credit cards, and have a secure online payment system. The agency's office is open Monday through Friday, 9am to 5pm, and they are available to answer questions and provide assistance via phone and email.One of the standout features of Florida Dreams Realty is their commitment to cleanliness and maintenance. All of their properties are thoroughly cleaned and inspected before each guest arrives, and they have a team of professionals who handle any maintenance issues promptly and efficiently. This attention to detail ensures that every guest has a comfortable and enjoyable stay.However, there have been some issues with communication and responsiveness from the agency's staff. Some guests have reported difficulty getting in touch with the office or receiving timely responses to their inquiries. Additionally, there have been some complaints about the agency's policies and fees, particularly when it comes to canceling or changing bookings.One major issue that has been raised by several guests is the agency's handling of maintenance and repairs. While they have a team of professionals who handle maintenance issues, some guests have reported delays or difficulties in getting issues resolved in a timely manner. This can be frustrating for guests who are expecting a hassle-free vacation experience.Overall, Florida Dreams Realty of AMI, Inc. is a reputable and well-established agency that offers a wide range of properties and excellent customer service. However, they need to work on improving their communication and responsiveness, as well as their maintenance and repair policies, to ensure that every guest has a seamless and enjoyable experience.