Tampa Bay
Florida Department of Revenue Child Support Program - Sarasota
46.21
46.21
Overview
Florida Department of Revenue - The Florida Department of Revenue has three primary lines of business: (1) Administer tax law for 36 taxes and fees, processing nearly $37.5 billion and more than 10 million tax filings annually; (2) Enforce child support law on behalf of about 1,025,000 children with $1.26 billion collected in FY 06/07; (3) Oversee property tax administration involving 10.9 million parcels of property worth $2.4 trillion.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Overall
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This location provides services for the Florida Department of Revenue, focusing on tax law, child support, and property tax administration. The office is wheelchair accessible and offers a restroom, parking lot, and entrance for people with disabilities. The working hours are standard, from 8 am to 5 pm, Monday through Friday.
Despite having a professional-looking website, the office has received several complaints about poor customer service. Some reviewers mentioned being hung up on or having their calls ignored. Others have experienced difficulties with the automated system, which can be frustrating and time-consuming.
One major issue is the lack of consistency and accuracy in handling child support cases. Some reviewers have reported receiving incorrect information or being threatened with license suspension despite making timely payments. This has led to feelings of distrust and frustration among customers.
Another concern is the lack of transparency and accountability within the office. Some reviewers have expressed dissatisfaction with the handling of their cases and feel that the office is more interested in collecting payments than in helping individuals resolve their issues.
The office's attempt to accommodate customers with disabilities is commendable. The wheelchair-accessible features make it more inclusive and welcoming for those who require special assistance.
However, the overall experience at this location has been marred by several negative reviews, primarily related to poor customer service, inconsistent case handling, and a lack of transparency. Addressing these concerns would be essential to improve the overall quality of service and build trust with customers.
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Hours
Closed
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Categories
Community & Government
Government Service
State government office
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