Tampa Bay
Florida Department of Revenue Child Support Program - Largo
15.90
15.90
Overview
Florida Department of Revenue - The Florida Department of Revenue has three primary lines of business: (1) Administer tax law for 36 taxes and fees, processing nearly $37.5 billion and more than 10 million tax filings annually; (2) Enforce child support law on behalf of about 1,025,000 children with $1.26 billion collected in FY 06/07; (3) Oversee property tax administration involving 10.9 million parcels of property worth $2.4 trillion.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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Quality
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Based on the known data, it seems that this location has a lot of issues with customer service, communication, and efficiency. Many reviewers have expressed frustration with the difficulty in getting through to a representative on the phone, as well as the inability to get accurate information or resolve issues in a timely manner.It appears that the staff at this location is often unhelpful, unresponsive, or even rude to customers. Some reviewers have reported being hung up on or transferred to automated systems, while others have expressed frustration with the lack of follow-through on promised actions.Despite some positive reviews from customers who had a good experience, the overwhelming majority of reviews suggest that this location has significant room for improvement in terms of quality and customer service. It's worth noting that many reviewers have expressed frustration with the inefficiencies and bureaucratic red tape that seem to be inherent in the system. Some have reported being required to fill out the same paperwork multiple times, or being asked to come in repeatedly for the same issues.Overall, it seems that this location is struggling to provide adequate service to its customers, and there are significant concerns about the quality and effectiveness of the support provided. One of the main issues here is the lack of responsiveness and follow-through from the staff. Many reviewers have reported being ignored or dismissed, and some have even been hung up on or told to "come back later." This kind of treatment is unacceptable, especially when dealing with sensitive and time-sensitive issues like child support.The lack of innovativeness in this location is also a concern. Many reviewers have reported feeling like they are stuck in a bureaucratic nightmare, with no clear solutions or options available. This lack of innovation and forward thinking is a major missed opportunity, as it could be used to improve the efficiency and effectiveness of the system.I would recommend that this location take a hard look at its customer service and communication protocols, and work to address the significant concerns that have been raised by reviewers. By doing so, they may be able to improve the overall experience for customers and increase the level of satisfaction and trust that they have in the system.
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