The Florida Department of Health in Hernando County is located in Brooksville City and is easily accessible by car. The building is wheelchair accessible, with a parking lot, entrance, and restroom that are all suitable for people with disabilities. The staff is generally friendly and helpful, but some employees have been reported to have a bad attitude and take a long time to assist customers. The phone system is often unreliable, and calls are frequently not answered.The health department offers a variety of services, including medical care, vaccinations, and health education. However, the quality of these services can be inconsistent, with some staff members providing excellent care while others are less attentive. The pricing for services is reasonable, with most visits costing around $20-$50. However, there is limited information available on this aspect of the business.The health department has a long way to go in terms of innovativeness. Many clients have reported frustration with the outdated and inefficient systems in place, including the phone system and appointment scheduling. Additionally, some staff members have been reported to be unhelpful and unwilling to assist with certain tasks.One major issue is the unreliable phone system, which often goes unanswered, leaving customers to show up at the location in person. This can be frustrating and time-consuming, particularly for those who have limited mobility or other challenges. The health department needs to work on improving its communication systems to better serve its clients.