The location seems to be a government office with limited services and interactions with the public. The accessibility features, such as wheelchair-accessible parking, restrooms, and entrance, are a plus. However, the office hours are quite standard and do not offer any flexibility for the public. The working hours are from 8am to 5pm, Monday through Friday, with no services available on weekends. The carbon footprint reduction benefit is highlighted, but it seems like this benefit is not being utilized by the office, as there are no mentions of bike-friendly facilities or encouragement of biking. There are a lot of disappointed visitors who were not satisfied with the services. Some of the issues include lack of responsiveness, unhelpful staff, and unprofessional behavior. On the other hand, there is a positive review from a person who had a good experience with Mark Miller, a staff member who was helpful and prompt. The business seems to have co-branding with Florida Department of Environmental Protection, but it does not seem to be aligned with the environmental protection goals, given some of the comments about permits and development. The lack of a comprehensive and responsive customer service, combined with the negative comments about the business, drag down the overall score.