Florida Department of Children and Families

1.8

• (1 reviews)

200 N Kentucky Avenue, Lakeland, Florida 33801

37.30

200 N Kentucky Avenue, Lakeland, Florida 33801

37.30

Florida Department of Children and Families

See All photos

Directions

Call now

Website

Overview

DCF Employment Opportunities

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Free parking lot

On-site parking

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

1.8

1 reviews

Overall

1.8

Quality

1.1

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

1.8

The office is located in Building 200, N Kentucky Ave Avenue, Lakeland City. The address is easily accessible by car, with free parking available in the parking lot. However, this is not the case with the office's staff and service. Many clients have reported being hung up on, put on hold for hours, and not being able to speak to a representative. This is unacceptable, especially considering the importance of the services they offer.Despite the office's amenities, such as a wheelchair-accessible restroom and parking lot, the lack of quality service is a major issue. The staff seems unprofessional and unhelpful, with many clients reporting being treated rudely and dismissively.It's also worth noting that the office's phone system is not functioning properly, with many clients being unable to get through to a representative. This is especially frustrating for those who are already struggling to access essential services.Overall, the office falls short in several areas, including quality of service, pricing (if applicable), and innovativeness. While the office's location and amenities are convenient, they do not make up for the poor service provided by the staff.