The Clearwater branch of Florida Currency Exchange is located in a convenient spot, making it easy to stop by and exchange your currency. The exchange process is relatively quick, and the staff is generally friendly and helpful. However, there have been some issues with long wait times, and some customers have reported problems with getting the right rate or being overcharged.One notable issue that stands out is the problem of hidden fees, which can make the exchange process more expensive than expected. This has been a recurring complaint from several customers, and it's something that the company needs to address to improve their service.Overall, the Clearwater branch of Florida Currency Exchange is a decent option for exchanging currency, but it's essential to be aware of the potential issues and to carefully review the rates and fees before making a transaction. Some of the staff members, such as Irving, Nickolo, and Kyle, have received high praise for their excellent customer service and helpfulness. They have gone above and beyond to ensure that customers have a positive experience, and it's clear that they are committed to providing excellent service.However, there have been some issues with the company's hours of operation. Several customers have reported showing up during business hours only to find that the kiosk is closed or that there is a sign indicating a break. This can be frustrating for customers who are relying on the exchange service and have limited time to wait.It's worth noting that the company has responded to some of the negative reviews, acknowledging the issues and apologizing for the inconvenience. However, it's essential for the company to take proactive steps to address these problems and ensure that customers have a positive experience.Despite the issues, the Clearwater branch of Florida Currency Exchange has received an overall rating of 4.4 out of 5 stars, indicating that it is generally a reliable and trustworthy option for exchanging currency.