This pet day care and dog breeder has generally positive reviews from customers. Many clients praise the breeder, Reese, for being professional, responsive, and reliable. They appreciate the clean and well-kept facilities and the care taken with the puppies. Some customers mention that Reese is upfront and transparent about everything, including the health checks and paperwork before adoption.
However, there is one negative review where a client was treated rudely and unprofessionally by Pat. The client was put on hold for two minutes and then responded to with aggression and disdain. This review raises some concerns about the breeder's customer service skills and ability to handle difficult situations.
Another issue that arises is that the breeder, Pat, seems to be having a hard time managing the business, as evidenced by the rude interactions with clients. There are some complaints about the website and the way the puppies are sold, which may indicate a lack of organization or communication skills.
Despite these issues, the majority of clients have had positive experiences with this breeder and have been happy with the puppies they adopted. They praise Reese's passion for the puppies and her dedication to their care.
Overall, this breeder seems to be doing a good job of caring for the puppies and providing them with a clean and safe environment. However, there are some concerns about the customer service and the business management that need to be addressed.
The client feedback suggests that Reese is a passionate and caring breeder who takes pride in her work. She is responsive to clients' questions and concerns, and she seems to be genuinely invested in the well-being of the puppies.
On the other hand, the client feedback also suggests that Reese may struggle with managing her business and providing consistent customer service. There are some complaints about the way the puppies are sold and the website, which may indicate a lack of organization or communication skills.
In terms of the features, the breeder has a wheelchair-accessible parking lot, which is a plus for customers with mobility issues. The working hours seem to be quite flexible, with the breeder being open seven days a week from 8:30 am to 8:00 pm.
Overall, this breeder seems to be doing a good job of caring for the puppies and providing them with a clean and safe environment. However, there are some concerns about the customer service and the business management that need to be addressed.