The Florida Center for Addictions and Dual Disorders is a mental health service located in Avon Park City. While it provides substance abuse, mental health, and co-occurring treatment to residents of Polk, Hardee, and Highlands Counties, the experience of clients varies greatly. Some praise the facility's rules and structure, which they believe aid in the instruction of new habits and perspectives, while others criticize the staff's treatment of clients, stating that they are often spoken to like children and are made to follow an excessive number of rules. One client even accused the facility of falsely reporting them to the Department of Children and Families.The facility has a wheelchair-accessible restroom, parking lot, and entrance, making it accessible to people with disabilities. Its amenities include a restroom, and the food is reportedly amazing according to some clients. However, there have been instances where clients were denied medication, such as ibuprofen for a back issue, or had their medication messed up by the staff.The working hours are from 8:00 AM to 5:00 PM, seven days a week. However, it appears that the facility's administration is not always trustworthy, as one client accused the head nurse of verbally attacking them daily. The facility has a 5-star rating from some clients, who appreciate the structure and support they received during their stay, but others have given it a 1-star rating due to their negative experiences.One issue that stands out is the facility's treatment of clients, with some staff members coming across as arrogant, incompetent, and disorganized. There have also been instances where clients were unfairly denied medication or had their files lost or misplaced. Overall, the experience of clients at The Florida Center for Addictions and Dual Disorders is inconsistent, and more attention needs to be paid to ensuring that clients are treated with respect and care.