The business has an average rating across various third-party platforms. However, clients' feedback suggests that the staff, particularly in the front office, may not always be professional and courteous. There were instances where clients felt disrespected and had to wait for extended periods to reach a live person. On the other hand, clients praise the doctors, particularly Dr. Matar, for their exceptional expertise, kindness, and willingness to explain complex medical information. The office has made efforts to be accommodating and has a welcoming environment. A notable issue was a reported incident of clinical staff making fun of a patient with disabilities, which is inexcusable. Moreover, the office's staff was found to be incompetent and unprofessional in dealing with patient referrals and insurance issues.