The business operates from the Summit Executive Center in Clearwater City and is easily accessible for those with mobility issues, featuring a wheelchair-accessible parking lot and entrance. FCC offers a range of financial services, including mortgage loans, equipment loans, and term loans, and prides itself on providing simple and faster services. Clients have consistently praised the company's responsive and knowledgeable staff, particularly Steven Cooper, the president of Florida Capital Consultants LLC, a co-brand of FCC.
The company is available from Monday to Friday from 9:00 AM to 5:00 PM, with extended working hours not specified. Online ratings suggest a 5-star rating, although client feedback suggests a slightly lower overall score. Reviewers have reported a smooth and stress-free experience working with FCC, often mentioning Steven Cooper's exceptional customer service and ability to explain complex financial processes in a clear and concise manner.
Reviewers also appreciated the company's flexibility and ability to secure loans with unique or difficult situations. However, some reviewers noted that the company's prices could be higher than expected, which may impact the overall quality score. Overall, FCC appears to be a reliable and knowledgeable financial service provider, particularly for clients seeking mortgage and loan services in Florida. The company's commitment to customer satisfaction and its experienced staff make it a worthwhile choice for clients in need of financial assistance. A relatively high rating of innovativeness suggests the company stays up-to-date with the latest financial trends and offers competitive services.
One of the areas for improvement for FCC is its pricing strategy, which may not always be competitive. Reviewers have noted higher prices compared to other financial service providers. Despite this, FCC's overall rating remains high due to its exceptional customer service, flexible services, and commitment to customer satisfaction.