Reviewers describe the staff at the Florida Cancer Specialists & Research Institute - Altamonte Springs Cancer Center as extremely friendly, helpful, and caring. Many patients express gratitude for the compassion and kindness shown by the staff, particularly Dr. Kumar and his team. Reviewers praise the doctor's thorough explanations, willingness to listen, and dedication to finding solutions to patients' problems. The staff is also commended for their efficiency, professionalism, and empathy. The environment is described as comfortable and welcoming, making patients feel at ease during their visits. One reviewer notes that the staff makes the experience feel like a "second family." However, one reviewer mentions that there have been instances of excessive wait times and changes in appointments. Overall, the reviews highlight the exceptional care and compassion provided by the staff at the center.