Tampa Bay
Florida Cancer Specialists & Research Institute
60.32
60.32
Overview
At Florida Cancer Specialists & Research Institute & Research Institute - Altamonte Springs Cancer Center our dedicated team of oncology and hematology physicians provide patients with access to world-class cancer treatments close to home.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Free parking lot
Onsite services
Checks
Appointments recommended
Appointment required
On-site parking
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Quality
Overall
Pricing
Innovativeness
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This Florida Cancer Specialists & Research Institute - Altamonte Springs Cancer Center location offers high-quality cancer care with a dedicated team of oncology and hematology physicians. The friendly and caring staff, including the nurses and lab technicians, are highly professional and attentive to patients' needs. The new facility is welcoming, clean, and quiet, making the experience as comfortable as possible.However, there is an issue with the communication and empathy of some staff members, as pointed out in one review. The lab technician yelled from the door and called for the patient by their last name, without a personal greeting or small talk. The patient felt rushed and uncared for, which is not the standard of care that this location should strive for.Despite this issue, the overall experience at this location is generally positive, with many patients expressing gratitude for the compassionate and caring staff. The team's professionalism, efficiency, and friendliness are standout qualities that make patients feel at ease and confident in their care.As for the location itself, it has on-site parking and a free parking lot, making it convenient for patients to access. The facility is wheelchair accessible, with accessible seating, restrooms, and parking. Appointments are recommended, and NFC mobile payments, debit cards, credit cards, and checks are accepted as payment methods.The working hours are from Monday to Friday, 8:30 am to 5:00 pm, with limited hours on Wednesday and no hours on Thursday and Sunday. The team is available to answer questions and address concerns, and patients can contact the location directly to discuss their needs.Overall, this Florida Cancer Specialists & Research Institute - Altamonte Springs Cancer Center location is a great option for patients seeking high-quality cancer care with a personal touch. While there is room for improvement in terms of communication and empathy, the team's commitment to compassion and professionalism is evident throughout the reviews.
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