The establishment has received mixed reviews from customers. While some have reported positive experiences, others have encountered significant issues. The staff's professionalism and ability to manage simple processes have been questioned.
There were reports of damaged products, with a customer waiting six months for a knee brace only to have it damaged severely soon after receiving it. The staff's response to these issues has been inconsistent, with some employees appearing to mislead or rebuff customers.
One customer praised the staff, particularly Steve, for being willing to make them satisfied. However, the majority of complaints center around the remaining employees, including Brice Beavers and Jamie.
One customer waited an hour for an appointment, only to be told that the brace was not available and would have to be picked up from another location.
There have been no reports of anything other than medical services being offered, as the categories listed include medical services, other medic services, and orthotics & prosthetics service.
The location's address and phone number are provided, and the establishment is co-branded with Florida Brace & Limb.