Tampa Bay
Florida Blue Center - Winter Haven
50.76
50.76
Overview
Florida Blue offers affordable health insurance plans to individuals, families, and businesses. Explore our medical, dental, and Medicare health care plans.
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The location is the Florida Blue Center at Northgate Shopping Plaza, offering health insurance plans to individuals, families, and businesses. The center's reception area is well-maintained and suitable for hosting events. However, there have been some issues with customer service, including long wait times and unhelpful representatives.Some customers have reported difficulties with getting their insurance claims processed and receiving reimbursement for medical expenses. Others have had problems with being assigned incorrect insurance plans or experiencing issues with customer service representatives.The staff at the center seems to be very friendly and welcoming, with many customers praising their professionalism and kindness. Eddie Senat and Darlene are two representatives who have received high praise from customers for their helpfulness and expertise.The center's hours of operation and availability of walk-in appointments have been a point of contention for some customers. Some have reported having to wait for extended periods of time for service, while others have been told to schedule an appointment or wait for an unreasonably long time.Overall, the Florida Blue Center at Northgate Shopping Plaza seems to have its strengths and weaknesses. While some customers have had positive experiences with the center's staff and services, others have encountered difficulties with customer service and administrative issues.
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