The Florida Blue location in Pinellas Park is a mixed bag, with some strengths and weaknesses. The business offers a range of affordable health insurance plans to individuals, families, and businesses, and has a user-friendly website that provides easy access to information. However, some customers have reported difficulty in getting their billing issues resolved, and there have been instances of rude and unprofessional behavior from some staff members.The location has a wheelchair-accessible parking lot and entrance, and accepts debit and credit cards as payment. However, some customers have complained about the long wait times for appointments and the difficulty in getting through to a live person on the phone.Despite some issues, the business has received praise from customers who have had positive experiences with staff members like Tonya, James, and Sabrina, who have been helpful, knowledgeable, and patient. However, there have also been instances of poor service and a lack of communication from the business.Overall, the Florida Blue location in Pinellas Park has the potential to be a valuable resource for individuals and families seeking affordable health insurance, but it falls short in some areas. With better customer service and communication, this business could be a leader in the industry.Some customers have reported difficulty in getting their billing issues resolved, and there have been instances of rude and unprofessional behavior from some staff members. Additionally, the business has been criticized for its handling of customer complaints, with some customers feeling that their issues are not being taken seriously.