Tampa Bay
Florida Behavioral Medicine
14.99
14.99
Overview
Florida Behavioral Medicine - Child, Adolescent, Adult and Geriatric Psychiatry in Largo, St. Petersburg and Tampa
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
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I visited Florida Behavioral Medicine's Clearwater Largo Rd location for my mental health needs. While the office is clean and well-maintained, the overall experience was marred by inconsistent quality of care. I was treated by multiple doctors, which led to a lack of continuity and understanding of my issues. The office staff was often unfriendly and unhelpful, making it difficult to get answers to my questions or resolve issues with my care.One of the biggest issues I had was with the front office staff, who seemed more interested in pushing policies and procedures than in helping patients. They would often transfer me to automated lines or leave me on hold for extended periods, only to have them not return my calls. This lack of communication and follow-through was frustrating and made me feel like I was just a number, not a person in need of care.Despite these issues, I did have some positive experiences with the staff, particularly with Natasha, who was kind and helpful. However, these positive experiences were overshadowed by the overall negative experience I had with the office.The pricing was a mixed bag, as some services were covered by my insurance, while others were not. However, I did appreciate the transparency about the costs and the efforts to explain the billing process to me.In terms of innovativeness, I was impressed by the office's use of technology, such as online scheduling and telehealth appointments. However, this was not always effective, and I experienced issues with connectivity and access to my care.Overall, I would not recommend Florida Behavioral Medicine's Clearwater Largo Rd location to others, given the inconsistent quality of care and the lack of attention to patient needs. However, I do hope that they take steps to address these issues and provide a better experience for their patients.One major issue that stands out is the lack of communication and follow-through from the front office staff. This has led to frustration and feelings of abandonment by the patient, which is not what you would expect from a mental health clinic. It's essential for the staff to prioritize patient needs and ensure that they are adequately supported throughout their treatment.
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