Tampa Bay
Florence place Apartment
Apartment Complex
51.21
51.21
Overview
Florence Place is a new apartment development conveniently located in Winter Haven, Florida. This mid-rise housing community will consist of 36 one-bedroom, 44 two-bedroom and 8 three-bedroom units totaling 88 units. Amenities include a clubhouse with fitness and activity rooms, a beautiful pool and play ground, plus ample parking.
Features
Wheelchair accessible parking lot
On-site parking
Fitness center
Swimming pool
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Quality
Overall
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The location is situated in a convenient area of Winter Haven, Florida. Florence Place offers a range of amenities, including a clubhouse with fitness and activity rooms, a beautiful pool, and a playground. The property has on-site parking, which is a great advantage for residents. However, it's worth noting that the property lacks elevators, which might be a challenge for some residents.The property's maintenance team and office staff are reported to be friendly and responsive. However, there are some concerns raised by residents regarding the handling of complaints and maintenance issues. One resident mentioned an issue with an ice maker in their freezer, which they claim was not working properly from the time they moved in. They were initially told that it was their responsibility to fix the issue, but later discovered that the problem was with the appliance itself.Another concern is the lack of transparency in handling maintenance issues. Residents have reported being blamed for problems that were not their fault, and having to wait for repairs to be completed. Additionally, some residents have reported issues with the air conditioning and heating systems, which they claim are not working properly.Despite these issues, the property has a 4.8 rating from third-party sources, indicating a high level of satisfaction among residents. The property's amenities, including the pool and gym, are well-maintained and appreciated by residents. Overall, Florence Place seems like a pleasant place to live, but there are some areas for improvement in terms of maintenance and customer service.
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