Floralawn provides a variety of services, including lawn care, pest control, and landscaping. Their staff is described as professional, knowledgeable, and detail-oriented. Some customers praise the company's prompt responses and excellent communication, while others express disappointment with their services.
Some reviewers mention issues with damage to property, such as broken windows, destroyed landscaping, and poorly cut lawns. A few customers report difficulty in getting responses from the company, including phone calls and emails. Some also mention concerns about the company's respect for homeowners, citing incidents where their workers have been reckless or careless.
However, there are also many positive reviews, praising the company's attention to detail, quality of work, and professionalism. Some customers appreciate the company's willingness to go above and beyond to resolve issues and ensure customer satisfaction.
One issue that is repeatedly mentioned is the lack of accountability and responsiveness from the company. Several reviewers have reported difficulty in getting help or resolving issues, and some have mentioned being promised fixes or follow-up calls that never materialize.
Overall, Floralawn appears to be a mixed bag, with some customers having excellent experiences and others experiencing significant issues. While the company has a strong reputation for quality and professionalism, it is clear that there are areas where they need to improve their responsiveness and accountability.