This business location has a solid overall rating, making it a great option for pet owners in the area. The quality of service is exceptional, with most customers leaving happy and satisfied with the grooming of their pets. Pricing is also reasonable, making it a great value for the service received. Unfortunately, there is some inconsistency in the level of service, with some customers expressing frustration with unreturned phone calls and lack of responsiveness. This is a major concern, as a pet groomer's responsiveness is crucial in ensuring the well-being of the pets.