Floralawn has received a rating of 3.4 overall, with 3.1 out of 5 stars for quality. The business seems to have a decent reputation, but there are some concerns regarding the quality of work. On the positive side, some customers have reported excellent service and professional staff, such as Oscar who fixed a clogged drain efficiently and effectively. Others have praised the company's responsiveness and punctuality.However, there are several negative reviews that highlight issues with quality. Some customers have reported poor work quality, with lawns looking neglected and plants dying. One reviewer mentioned that the company did not follow through on their work, while another reported that the staff was unprofessional.One issue that stands out is the inconsistent quality of work. Some customers have received excellent service, while others have been left with subpar results.Another issue is the lack of accountability and follow-through from the company. Several reviewers have reported that they were left with dead plants and no resolution, despite multiple work orders and requests for action. It's worth noting that there are some complaints about the company's responsiveness, with some customers waiting for weeks or even months for their issues to be addressed. The business's co-brand, Flora Lawn, also seems to have its own set of problems, with several reviewers reporting poor work quality and unprofessional staff. Overall, while Floralawn has its strengths, the business could benefit from improving its quality control and accountability to ensure a consistent and satisfactory experience for all customers.