This location is well-known for its professional and courteous staff, who provide expert advice and go above and beyond to meet customer needs. The quality of the flooring is generally high, with many customers praising the durable and long-lasting results. Pricing is competitive, and many customers feel that the value for money is excellent. The store's layout is inviting, making it easy to explore and envision the flooring in one's space.While the business is generally well-regarded, there are some concerns about communication and follow-through on projects. In one instance, a customer reported feeling strung along and experiencing poor communication from the project manager, leading to a negative experience. However, this appears to be an isolated incident.The business offers a wide range of flooring options, including hardwood, laminate, vinyl, and tile, and the staff is knowledgeable and helpful in guiding customers through the selection process. The business also offers installation services, which are reported to be professional and efficient.The location is wheelchair accessible, with a wheelchair-accessible entrance, parking lot, and restroom. The business also offers Wi-Fi and a gender-neutral restroom.