Tampa Bay
Floor & Decor
10.50
10.50
Overview
Chain with a variety of flooring ranging from tile to marble, plus backsplashes, sinks & more.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
Service guarantee
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Overall
Innovativeness
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This location is a great place to visit for those looking for a variety of flooring options, including tile, marble, and backsplashes. The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service. For instance, Michelle was a delight to work with, and Audrey did an outstanding job helping customers with design services. On the other hand, there were instances where employees seemed to be standing around chatting instead of assisting customers, as noted by one reviewer. The store's selection is vast, with a huge space filled with options, but some customers have found the experience to be overwhelming. In terms of pricing, customers generally found the prices to be fair, with some even mentioning that they were lower than expected. However, one reviewer noted that the prices seemed high compared to other options. The store offers a range of services, including installation and design consultations, which are highly valued by customers. Overall, the experience at this location is often described as seamless and hassle-free, with staff going above and beyond to help customers find what they need. However, some customers have experienced issues with customer service, such as being left waiting or receiving poor service. Despite these issues, the majority of customers would recommend this location to others. One reviewer mentioned that the store's selection is perfect for bathroom renovations, while another noted that the staff is knowledgeable and helpful. On the other hand, some customers have found the store to be a "dump" and have experienced poor customer service. Overall, this location is a great place to visit for those looking for a variety of flooring options, but may not be the best choice for those on a tight timeline or looking for specific services.
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Hours
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