Tampa Bay
Floor Coverings International of Lakeland, FL
46.96
46.96
Overview
Retail chain offering hardwood & laminate flooring, as well as stone, tiles & carpets.
Features
Onsite services
Identifies as veteran-owned
Identifies as veteran-owned
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Pricing
Overall
Innovativeness
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The flooring store at Building 625, W Bridgers Ave Avenue, Suite B-5, Auburndale City has a strong reputation among customers. Most reviewers were extremely satisfied with the store's services, praising the staff's professionalism, knowledge, and excellent communication skills. Many customers mentioned that the team was punctual, efficient, and went above and beyond to ensure their needs were met.The store offers a wide range of flooring options, including hardwood, laminate, stone, tiles, and carpets. Reviewers were impressed with the quality of the products, which were described as "beautiful," "stunning," and "excellent." Some customers mentioned that the store's prices were competitive, while others noted that they were higher than expected.The store's innovativeness and willingness to adapt to customers' needs were also praised. Many reviewers mentioned that the team was willing to work with them to find a solution that fit their budget and preferences. Some customers appreciated the store's ability to accommodate last-minute changes and unexpected issues.However, one reviewer expressed disappointment with their experience, citing poor installation quality, lack of communication, and failure to deliver on promised results. The reviewer noted that the store's customer service was inadequate, and they felt that their concerns were not addressed in a timely or satisfactory manner. Despite this negative review, the majority of customers were extremely pleased with their experience at the store, and the overall rating reflects this. With some improvement in customer service and communication, this store has the potential to provide an even better experience for its customers.
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