The location is a great place to get fit, learn new skills, or send your kids to school. The gym is well-equipped with a swimming pool and has a variety of services available. It's also a safe and welcoming space for the LGBTQ+ community. The business has a clear focus on offering quality services, but there seems to be a lack of attention to detail, as shown in the disappointing experience of a parent whose daughter was charged for a year of classes despite not attending.Unfortunately, the gym does not offer a consistent schedule, with the hours changing from day to day. Some days, like Fridays, the gym closes quite early, which may not be suitable for people who like to work out or attend classes in the afternoon.This location has a good reputation, and many people have had positive experiences. However, there's one main issue - poor customer service, which can be frustrating and affect the trust between the business and its customers. The staff's failure to respond to a parent's concerns and requests for a refund is a significant drawback.