This locksmith service has a strong reputation with clients, who praise their prompt and professional service. They are available 24/7, including on weekends and holidays, which is a significant advantage for those who experience lock-related emergencies. Clients appreciate the company's communication skills, with many reporting that the technicians explain the work they do and answer questions. However, there are some issues with the company's pricing, with a few clients reporting that they were overcharged for services. Despite this, the majority of clients are very satisfied with the service and would recommend it to others. One major issue that stood out in some of the reviews was the miscommunication or the wrong names being used by the employees, but it seems to be resolved in the latest reviews.