Tampa Bay
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Five Star Auto Repair llc
16.11
16.11
Features
Credit cards
Debit cards
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
Appointments recommended
On-site parking
Identifies as Black-owned
Identifies as Black-owned
Oil change
Mechanic
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Pricing
Quality
Innovativeness
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This location has been highly praised by its customers. It is a well-regarded business in the community, known for its honest and professional service. Customers have reported being treated with respect and kindness by the staff, who take the time to explain the issues with their vehicles in a clear and transparent manner. The shop is also praised for its quick turnaround times and fair prices.One of the standout features of this location is its commitment to customer satisfaction. The team takes pride in getting vehicles fixed right and on time, and they seem to genuinely care about their customers' experiences. Customers have reported feeling comfortable and at ease when bringing their vehicles in for repairs, which is a testament to the shop's welcoming atmosphere.However, there have been a few instances where customers have had issues with the shop's billing or pricing. In one case, a customer reported being charged for an inspection that they felt was unnecessary. In another case, a customer felt that the shop's prices were higher than they expected. While these issues are unfortunate, they do not seem to be widespread and may be isolated incidents.Overall, this location seems to be a reliable and trustworthy business that is committed to providing high-quality service to its customers. Its commitment to customer satisfaction and its transparent and honest approach to repairs make it a great choice for anyone in need of auto repair services.There is one notable issue that has been mentioned by customers: sometimes they don't have all the necessary information about the prices of services before receiving them, which can lead to confusion or unexpected charges.
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