This location is a well-established fitness equipment store that offers a wide range of products and services. The store has a strong reputation for providing high-quality equipment and professional service. The prices are considered fair and competitive, which is a major advantage for customers. However, there have been some issues with communication and follow-through, which have led to some negative reviews. Despite this, the store has a loyal customer base and is well-regarded in the community.Some customers have reported having excellent experiences with the store, citing the helpful and knowledgeable staff, as well as the prompt and efficient service. Others have praised the store's commitment to customer satisfaction and its willingness to go above and beyond to meet customers' needs.However, there have been some issues with the store's customer service, including unprofessional behavior from some staff members and a lack of communication regarding appointments and services. One customer reported having to take the day off work for a service appointment that was cancelled without warning, which led to a negative review.Despite these issues, the store's strong reputation and commitment to quality service suggest that it is a reliable choice for customers looking for fitness equipment and repair services. With some improvements to customer communication and service, this location could potentially achieve an even higher overall rating.