This medical service location, located in Building 5458 on Lithia Pinecrest Rd Road in Lithia City, has received mixed reviews from clients. While some customers have been satisfied with the quality of care provided by Dr. Lily and her staff, others have had issues with long wait times and unprofessional behavior. The initial appointment process seems to be smooth, with courteous staff and a good selection of frames. However, follow-up appointments and getting prescriptions filled can be a challenge, with some clients experiencing long wait times and difficulty getting responses from the office. One major issue is the lack of punctuality and organization in the office. Several clients have reported waiting for extended periods of time, even when they were the only patient in the office. This is unacceptable and can be frustrating for clients who have taken time off work or made arrangements to be seen.On the other hand, the office staff is generally friendly and professional, and the doctor is kind and takes her time to explain procedures. The location is also convenient, with a co-brand with Fishhawk Family Eyecare.Overall, this location has potential but needs to improve its organization and punctuality to provide better service to its clients. Clients who are willing to tolerate long wait times may find the quality of care and selection of frames to be satisfactory. However, others may want to consider looking elsewhere for their medical needs.