FirstService Residential's property management services have received a significant number of positive reviews from clients. The staff is generally described as professional, friendly, and helpful. Many clients praise their responsiveness, organization, and ability to resolve issues efficiently. Some reviewers have specifically mentioned the excellent work of certain employees, such as Jessenia Burgos, Guen Gile, and Lesly Candelier, who are described as "outstanding" and "incredibly helpful." The property management company's commitment to delivering exceptional customer service is evident in the many reviews that highlight their attention to detail, proactive approach, and willingness to go above and beyond for residents. However, some clients have reported issues with communication, such as difficulty in getting in touch with staff members or receiving timely responses to questions. Additionally, there are a few instances where clients have expressed frustration with the company's handling of certain matters, such as resolving outstanding issues or providing accurate information. Overall, FirstService Residential appears to be a reputable property management company that values its relationships with clients and strives to provide high-quality service. However, there are areas for improvement, particularly in terms of communication and issue resolution.