This location of FirstLight Home Care is highly rated for its excellent quality of care and pricing. The caregivers are kind, warm, and caring, and the management team is responsive and caring. The company is also very flexible and can accommodate different schedules and needs. Clients have praised the caregivers for being able to adapt to their specific needs and personalities, and for providing a sense of comfort and security.
However, there is one issue that has been reported by a client, where the staff were not appropriately trained according to the needs of the client, and some staff members were observed to be on their phone rather than providing assistance to the client. This is a concern and the company should take steps to address and resolve this issue.
Despite this issue, the overall experience of clients with this location of FirstLight Home Care has been overwhelmingly positive. Clients have praised the company for its excellent care and compassion, and for its willingness to work with them to meet their specific needs. The company has also been praised for its flexibility and ability to accommodate different schedules and needs.
The location is also very accessible, with wheelchair accessible parking and entrance. The company accepts various forms of payment, including credit cards, debit cards, and checks.
Overall, this location of FirstLight Home Care is an excellent choice for those seeking in-home care services. With its excellent quality of care, flexible scheduling, and compassionate caregivers, it is well-equipped to meet the needs of clients and their families.