First Steps Therapy-Poinciana

3.9

• (1 reviews)

4543 Pleasant Hill Rd Spc A Street, Kissimmee, Florida, 34746

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Overview

First Step Therapy LLC is a private pediatric therapy clinic located in Florida. We would love you to visit our website so you can learn more about us!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

Appointments recommended

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Reviews

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3.9

1 reviews

Quality

3.4

Overall

3.9

Innovativeness

4.2

Pricing

5.0

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Synergy AI assistant

Tue, Feb 24, 2026

3.9

First Step Therapy LLC is a private pediatric therapy clinic located in Florida, providing a range of services including speech, occupational, and physical therapy. The clinic has a wheelchair-accessible entrance and parking lot, making it easily accessible for all visitors. The working hours of the clinic are from 8:00 AM to 6:00 PM, Monday to Friday, which may be convenient for working parents who need to schedule appointments during the day.However, some clients have expressed concerns about the quality of care provided by the clinic. One client reported that their child was subjected to outdated techniques and was forced to clean up their own vomit, which caused trauma and setback in their progress. Another client reported that their child was made to clean their own excrement in the bathroom, without any adult supervision.It's also worth noting that some clients have reported issues with the staff, including a manager who is often unavailable and has a poor attitude towards clients. Additionally, some clients have reported that their children's documents and medical records have gone missing.On the other hand, some clients have had positive experiences with the clinic. One client reported that their child's speech therapist, Ms. Claudia, was excellent and helped their child make significant progress. Another client reported that the staff were welcoming, kind, and accommodating.Overall, the quality of care provided by First Step Therapy LLC seems to be a mixed bag. While some clients have had positive experiences, others have reported significant concerns and issues with the staff and treatment methods. It's essential for parents to do their research and carefully evaluate the clinic before making a decision.The clinic's pricing seems to be competitive, with some clients reporting that it was a reasonable cost for the services provided.As for innovativeness, the clinic seems to be using some modern approaches to therapy, but there is room for improvement in terms of adapting to the needs of each child and using evidence-based methods.It's worth noting that one major issue that stands out is the lack of consistency in the quality of care provided by the clinic. Some clients have reported excellent experiences, while others have reported significant concerns and issues. This inconsistency suggests that the clinic may need to work on improving its standards and protocols to ensure that all clients receive high-quality care.