Tampa Bay
First Step of Sarasota Inc
63.86
63.86
Overview
Coastal Behavioral Healthcare offers innovative and comprehensive mental health and substance abuse programs for adults and children.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
Pricing
Innovativeness
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The location seems to be struggling with communication and follow-up with clients. Several reviewers reported difficulty in getting in touch with staff or receiving a response to their inquiries. This is a concerning issue, as it can lead to delays in receiving necessary services. Despite this, the location has a solid foundation in terms of quality care and pricing. The web link provided is inconsistent with the location address, it's Coastal Behavioral Healthcare, not First Step of Sarasota Inc, and services seem to be well-suited for those in need of mental health and substance abuse treatment. The staff is described as polite and helpful, which is a positive aspect of the business. However, the negative reviews far outweigh the positive, leaving room for improvement in terms of communication and customer service. Despite its efforts, the location falls short in delivering a seamless and hassle-free experience for its clients.
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