Tampa Bay
First Step of Sarasota Inc
43.08
43.08
Overview
Coastal Behavioral Healthcare offers innovative and comprehensive mental health and substance abuse programs for adults and children.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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This business location, Coastal Behavioral Healthcare, offers various mental health and substance abuse programs. However, there are mixed reviews from clients. Some report being helped by the counselors and feeling safe during their stay, while others had negative experiences with unprofessional staff and poor communication.Some of the positive experiences include feeling a sense of community and support, with counselors who are helpful and understanding. Clients also appreciate the cleanliness and comfort of the facilities.On the other hand, there are several complaints about the staff's attitude and behavior, with some clients feeling disrespected and not taken seriously. Additionally, there are issues with communication, including being ignored or dismissed when trying to get information or assistance.One particularly concerning issue is the use of unprofessional and manipulative techniques by some staff members, which may be causing harm to clients. This has led to a general lack of trust and confidence in the facility.The facility's focus on recovery and providing access to programs like the 12-step recovery programs is also noted as a positive aspect.Overall, the quality of service and treatment seems to be inconsistent, with some clients receiving helpful support and others experiencing poor treatment. Pricing is not mentioned in the reviews, making it difficult to assess.Given the mixed reviews, it is essential for potential clients to carefully research and assess the facility before making a decision.
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