Tampa Bay
First Physicians Group
Clinic
69.52
69.52
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical office has had its share of issues with customer service. There are complaints about the front desk staff being unaccommodating and unhelpful, with one reviewer mentioning that they were told to reschedule their appointment without any explanation. Another reviewer had a similar experience with the front desk staff being uncooperative and unwilling to help.There are also complaints about the office's lack of flexibility with scheduling appointments, with one reviewer being told that there were no available appointments for several months. Additionally, some reviewers have mentioned that the office has had issues with communication, with some reviewers not receiving phone calls or messages from the office.On the other hand, there are some positive reviews about the office's doctors, with one reviewer praising Dr. Perez and her team for being friendly and sympathetic. Another reviewer had a positive experience with Dr. Toth, who was described as courteous and thorough.The office appears to have a wheelchair-accessible entrance, parking lot, and restroom, which is a plus for patients with mobility issues.There is one major issue that stands out, which is the office's lack of accommodation for patients with disabilities, specifically those who are deaf or hard of hearing. One reviewer had a negative experience with the office's failure to provide an American Sign Language interpreter or make other accommodations for their disability. This is a major concern that the office needs to address.
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