Tampa Bay
First National Bank of Pasco
27.30
27.30
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Drive-through
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The bank location on FL-54 Street in Zephyrhills City offers a convenient experience for customers. The staff is generally friendly and helpful, with some employees standing out for their exceptional service. Stephanie Nieves, a client relationship consultant, has received numerous compliments for her bright, helpful, and smiling demeanor. Many customers have praised the staff's patience and willingness to explain complex processes.However, there have been some issues with overdraft fees, which have led to negative experiences for some customers. It seems that the bank has a tendency to charge excessive fees, including a $35 charge for a $4 overdraft. One customer felt that this practice was unfair, especially considering that they had opted out of overdraft protection.The bank's features, including wheelchair accessibility and a drive-through service option, are a definite plus for customers. The bank's working hours are also convenient, with extended hours on Fridays.The bank's co-branding with First National Bank of Pasco suggests a strong reputation and stability. Overall, while the bank has its strengths and weaknesses, it seems to be a solid choice for customers seeking a convenient and helpful banking experience.One issue that stands out is the bank's tendency to charge excessive overdraft fees, which has led to negative experiences for some customers.
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