This location has been a reliable option for those seeking banking and financial services. The quality of service is generally high, with staff members being knowledgeable and courteous. Customers have reported having a positive experience with financial advisors, such as Jordan Walsh and Ashley, who take the time to explain complex information thoroughly.Parking options are available on-site, as well as free street parking and a parking lot. The location is wheelchair accessible, making it a convenient option for those with mobility needs. Onsite services and drive-through options are also available, making it easy to manage banking tasks.However, there have been some issues with customer service, with one customer reporting difficulty getting in touch with someone on the phone and being hung up on. Another customer had a negative experience with forced debits on their account and felt that the bank was unresponsive to their concerns.Overall, the experience at this location varies depending on the individual's needs and interactions with staff. While some customers have reported positive experiences, others have had issues with service.Some customers have expressed frustration with fees associated with certain accounts, such as the Smart View checking account, which can result in charges if minimum balance requirements are not met.The working hours of the location are standard, with Monday to Friday hours of 9am to 4pm and 9am to 5pm on Fridays. The location is closed on weekends.The overall rating of 4.1 is based on a balance of positive and negative reviews, highlighting the need for improved customer service and more transparent communication about fees and account requirements.