Tampa Bay
First Horizon Bank - St Petersburg, FL - Pasadena Ave S
19.33
19.33
Overview
First Horizon Advisors enhance your journey with personalized insights to strengthen your finances. Find a financial advisor near you.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Free parking lot
Free street parking
Onsite services
Free parking garage
On-site parking
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Overall
Quality
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This bank has had its fair share of disappointing experiences, which can be quite discouraging. Unfortunately, customer service is not always up to par, and some employees are known to be unfriendly or even rude. For example, one reviewer mentioned being yelled at by a representative, while another had a negative encounter with an employee named Anna. Some employees seem to have an attitude problem, which can make it difficult to get help or resolve issues. Moreover, the bank has failed to honor agreements, such as a sign-up bonus, which can be frustrating and damage trust.On the other hand, there have been some positive experiences, with one reviewer praising the bank's generosity with promotions and another mentioning friendly staff members. However, these positive comments are far outweighed by the numerous negative reviews.The bank's overall reputation is marred by its poor customer service and lack of helpful employees. While it does offer some services, such as on-site parking and accessibility features, it falls short in many areas.
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