This auto repair shop has shown high levels of quality and pricing in their services, which is excellent. On the other hand, their innovativeness has also been impressive, with customers praising the team's ability to diagnose and fix complex problems.The shop's overall rating is 4.2, indicating a good level of satisfaction among customers. However, the quality of their work could be improved, as some customers have reported minor issues with their repairs.The team's communication skills and customer service have been consistently praised, with many customers expressing their appreciation for the shop's honesty and transparency.One notable issue that has been raised by a customer is the shop's attitude towards warranty claims. While the shop has a good warranty policy, some customers have reported difficulties in getting their claims processed.Overall, First Gear Transmission & Auto Repair is a reliable and trustworthy auto repair shop that provides high-quality services at reasonable prices. While there is room for improvement in some areas, the shop's strengths far outweigh its weaknesses.