Tampa Bay
Firkins Chrysler
35.99
35.99
Overview
From new and used Chrysler, Jeep, Dodge, and RAM vehicles to auto loans to Mopar car parts, Firkins CDJR in Bradenton, FL is your one-stop car dealership.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Repair services
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Overall
Quality
Pricing
Innovativeness
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The location has a strong reputation among customers, as evident from the high overall rating. Firkins CDJR in Bradenton, FL, offers a wide range of services, including sales, financing, and repair services. Their inventory features new and used Chrysler, Jeep, Dodge, and RAM vehicles. Customers have praised the dealership for its friendly and helpful staff, with many expressing satisfaction with their buying experiences. The service department is also highly regarded, with technicians being praised for their thoroughness and professionalism.
However, there have been some issues raised by customers. One customer reported a poor experience with the sales process, citing issues with finance mistakes and a lack of communication. Another customer had a bad experience with the service department, citing slow service and a failure to follow through on promised repairs. There is one instance where the customer was not allowed to inspect the new panels before installation, and another where the customer had to wait 2.5 hours for the work to be done.
In terms of accessibility, the dealership has a wheelchair-accessible parking lot and entrance, which is a positive aspect for customers with mobility issues. However, there is a concern that the dealership may prioritize sales over customer satisfaction, as evidenced by the poor experience of one customer who had to wait for repairs that were not properly communicated.
Overall, Firkins CDJR appears to be a reputable dealership with a strong commitment to customer service. However, there are some areas for improvement, particularly in terms of communication and follow-through on promised repairs.
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Categories
Automotive & Boat Service
Car Sales
Chrysler dealer
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