Firestone Complete Auto Care in Kissimmee City has a solid reputation among customers, with a high overall score of 4.2 out of 5. The staff is generally friendly and helpful, with many reviewers praising the service they received. The store is clean and well-organized, making it a pleasant place to wait for your vehicle to be serviced.Quality of service is consistently high, with most reviewers giving it a score of 4 or 5 out of 5. The staff seems to be knowledgeable and professional, and many reviewers have praised the work done on their vehicles. However, a few reviewers have mentioned some issues with the quality of work, including a reviewer who reported that their vehicle was not properly serviced.Pricing at this Firestone location is generally considered reasonable, with many reviewers giving it a score of 5 out of 5. The store offers competitive pricing and seems to be transparent about the costs of services.In terms of innovativeness, the store seems to be doing a good job of staying up-to-date with the latest technology and services. The staff is knowledgeable about new products and services, and many reviewers have praised the store's ability to diagnose and fix complex problems.However, there are a few issues that have been reported by some reviewers. Some have mentioned long wait times, and a few have reported issues with the quality of work. Additionally, a few reviewers have mentioned that the store can be pushy with upselling, which can be off-putting.Overall, Firestone Complete Auto Care in Kissimmee City is a solid choice for those in need of auto repair and maintenance services. While there are some issues to be aware of, the store's high overall score and consistent praise from reviewers make it a reliable option.