Tampa Bay
Firestone Complete Auto Care
74.39
74.39
Overview
We're your neighborhood auto shop. Learn about our tires, repair services, and maintenance services. Book an appointment at Firestone Complete Auto Care today.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Batteries
Oil change
Mechanic
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The location of Firestone Complete Auto Care in Port Charlotte has received a mixed bag of reviews. Some customers have praised the location for its friendly and helpful staff, with many mentioning Oscar and Scott as standouts. They have also appreciated the quick and efficient service, with some customers even receiving exceptional service for emergency situations. The location has also been praised for its cleanliness and welcoming atmosphere.
However, some customers have reported issues with the service, including a customer who had a nail in their tire and was told that they couldn't fix it because the equipment wasn't set up to handle the type of tire. Another customer had a poor experience with the staff, feeling that they were not listened to and were not treated with respect.
One customer had a particularly negative experience, reporting that they had a large construction project and were in need of a new set of tires. They had purchased a warranty and had a credit card with Firestone, but when they went in for a repair, they were denied and were told that they had to buy a full set of tires. They also reported that the staff broke a hinge bracket on their glove compartment and didn't mention it.
Despite these issues, the location has received high praise for its pricing, with many customers feeling that it is competitive and reasonable. The location has also been praised for its innovativeness, with some customers appreciating the use of technology and the willingness to try new things.
Overall, the location seems to have a mixed bag of reviews, with some customers having positive experiences and others having negative ones. However, the high praise for the staff, quick service, and competitive pricing suggests that the location is a good option for customers in the area.
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Hours
Closed
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