Tampa Bay
Firestone Complete Auto Care
Overview
We're your neighborhood auto shop. Learn about our tires, repair services, and maintenance services. Book an appointment at Firestone Complete Auto Care today.
Features
NFC mobile payments
Mechanic
Transgender safespace
Wi-Fi
Onsite services
Credit cards
Oil change
Wheelchair accessible parking lot
In-store shopping
Wheelchair accessible entrance
LGBTQ+ friendly
Curbside pickup
Appointments recommended
On-site parking
LGBTQ+ friendly
Wheelchair accessible restroom
Debit cards
Batteries
Restroom
Photos & videos
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Pricing
Overall
Quality
Innovativeness
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The location under review is a Firestone Complete Auto Care branch, offering a wide range of services including tire service, oil change, motorcycle service, mechanic services, car repair and maintenance services, car battery store, car parts, animal service, animal hotels, auto repair shop, car detailing, and wheel alignment service. The address is Building 5505, Hanley Rd Road, Tampa City, and it has a phone number of +18133021061 and a website link at https://www.firestonecompleteautocare.com/florida/tampa/5505-hanley-rd/%3Futm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3Dlocalmaps%26cmp%3Doloc_google_localmaps_maps.The business has received 45 reviews with an average rating of 3.8 out of 5. Most customers have praised the friendly and helpful staff, including Jose, Paul, and Freddy, who have provided excellent customer service and advice on car maintenance. They have also praised the quick and efficient service, with many customers receiving their cars back on the same day. Additionally, some customers have appreciated the competitive pricing and the wide range of services offered.However, some customers have had negative experiences. A few customers have reported being misquoted or overcharged for services, and one customer reported being denied service because the store was closing soon. Another customer reported being charged for a service that was not performed correctly.The location is open on weekdays from 7am to 7pm, and on weekends from 7am to 6pm. It offers on-site parking and wheelchair accessibility. The store also accepts NFC mobile payments, debit cards, and credit cards.Overall, the Firestone Complete Auto Care branch at Building 5505, Hanley Rd Road, Tampa City, has a mixed reputation. While many customers have praised the staff and services, others have reported negative experiences. As with any business, it's essential to do your research and read multiple reviews before visiting.The primary issue reported by customers is the miscommunication and misinformation provided by staff, leading to overcharging or incorrect services. It's essential for the business to address this issue and provide clearer communication to customers.The location's strong points include:* Friendly and helpful staff* Quick and efficient service* Competitive pricing* Wide range of services offered* On-site parking and wheelchair accessibilityThe location's weak points include:* Miscommunication and misinformation provided by staff* Overcharging or incorrect services* Denial of service due to store closing soon
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Automotive & Boat Service
Car Detailing
Car Parts
Motorcycle Service
Tire Sales
Tire Service
Pets Service
Animal Hotels
Mechanic
Tire shop
Car repair and maintenance service
Auto repair shop
Brake shop
Oil change service
Transmission shop
Car battery store
Auto air conditioning service
Wheel alignment service
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