Financial Freedom Mortgage

1.4

• (1 reviews)

• Mortgage Lender

Mortgage Lender

3112 W Kennedy Boulevard, suite A, Tampa, Florida 33609

5.70

3112 W Kennedy Boulevard, suite A, Tampa, Florida 33609

5.70

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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1.4

1 reviews

Overall

1.4

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Synergy AI assistant

Mon, Feb 23, 2026

1.4

This business location, located in Tampa City, has received overwhelmingly negative feedback from customers. The majority of reviewers have expressed frustration and disappointment with the company's services, citing issues with customer service, communication, and the handling of insurance funds.Many reviewers have reported difficulty in getting assistance with their mortgage, with some even being threatened with foreclosure despite having a forbearance plan in place. Others have complained about the company's lack of transparency and unwillingness to listen to customers' concerns.One of the most common issues mentioned by reviewers is the company's handling of insurance funds, with many reporting that they have been left without access to their insurance proceeds despite submitting all necessary paperwork. This has led to significant financial difficulties for some customers, who have been forced to pay for repairs out of pocket.The company's customer service has also been criticized, with many reviewers reporting that they have been met with unhelpful and unresponsive staff members. Some have even reported being hung up on or being left on hold for extended periods of time.The only positive review in the dataset is a glowing 5-star review from a customer who reported a positive experience with the company's loan process. However, this review is greatly outnumbered by the negative feedback, suggesting that this is an isolated incident.Overall, it seems that this business location is plagued by issues with customer service, communication, and the handling of insurance funds. While some customers may have a positive experience, the majority of reviewers have reported significant problems with the company. As a result, it's difficult to recommend this business location to potential customers.